Edustoke Private
Limited ("Edustoke," the "Company,"
"we," "us," and "our,")
respect your privacy and are committed to protecting it through our compliance
with this privacy policy. This policy describes:
the types of information that we may collect from
you when you access or use our websites, applications and other online services
(collectively, our "Services"); and
our practices for collecting, using, maintaining,
protecting and disclosing that information.
This policy applies
only to information we collect through our Services, in email, text and other
electronic communications sent through or in connection with our Services.
This policy DOES
NOT apply to information that you provide to, or that is collected by, any third-party,
such as Institutions at which you make enquiry/application and/or pay through
our Services and social networks that you use in connection with our Services.
We encourage you to consult directly with such third-parties about their
privacy practices.
Please read this
policy carefully to understand our policies and practices regarding your
information and how we will treat it. If you do not agree with our policies and
practices, your choice is not to use our Services. By accessing or using our
Services, you agree to this privacy policy. This policy may change from time to
time, your continued use of our Services after we make changes is deemed to be
acceptance of those changes, so please check the policy periodically for
updates.
1.
The information we collect and how we use it
We collect several
types of information from and about users of our Services, including
information:
by which you may be personally identified; and/or
about your internet connection, the equipment you
use to access our Services and your usage details.
We collect this
information:
directly from you when you provide it to us; and/or
automatically as you navigate through our Services
(information collected automatically may include usage details, IP addresses
and information collected through cookies, web beacons and other tracking
technologies).
Information
You Provide to Us
The information we
collect on or through our Services may include:
Your account information: Your full name, email address, postal code,
password and other information you may provide with your account, such as your
gender, mobile phone number and website. You may optionally provide us with
this information through third-party sign-in services such as Facebook and
Google Plus. In such cases, we fetch and store whatever information is made
available to us by you through these sign-in services.
Your preferences: Your
preferences and settings such as time zone, location and language.
Your content: Information
you provide through our Services, including your reviews, photographs,
comments, lists, followers, the users you follow, current and prior Institution
viewed details, Applied to, services booked and other information in your
account profile.
Your searches and other activities: The search terms you have looked up and
results you selected.
Your browsing information: How long you used our Services and which
features you used; the ads you clicked on.
Your communications: Communications between you and other users or
merchants through our Services; your participation in a survey, poll,
sweepstakes, contest or promotion scheme; your request for certain features
(e.g., newsletters, updates or other products); your communication with us
about employment opportunities posted to the services.
Your transactional information: If you make applications or payments through
our Services, we may collect and store information about you to process your
requests and automatically complete forms for future transactions, including
(but not limited to) your phone number, address, email, billing information and
credit or payment card information. This information may be shared with
third-parties which assist in processing and fulfilling your requests,
including PCI compliant payment gateway processors. When you submit credit or
payment card information, we encrypt the information using industry standard
technologies, as further described below under "Payment Card
Information." If you write reviews about businesses with which you conduct
transactions through our Services, we may publicly display information that you
transacted with those businesses.
Your Public Posts: You also may provide information (such as
ratings, reviews, tips, photos, comments, likes, bookmarks, friends, lists,
etc.) to be published or displayed (hereinafter, "posted") on
publicly accessible areas of our Services, or transmitted to other users of our
Services or third-parties (collectively, "User Contributions").
Your User Contributions are posted on and transmitted to others at your own
risk. Although we limit access to certain pages, you may set certain privacy
settings for such information by logging into your account profile. Please be
aware that no security measures are perfect or impenetrable (see "Security"
section below). Additionally, we cannot control the actions of other users of
our Services with whom you may choose to share your User Contributions.
Therefore, we cannot and do not guarantee that your User Contributions will not
be viewed by unauthorized persons. We may display this information on the
Services, share it with businesses, and further distribute it to a wider
audience through third party sites and services. You should be careful about
revealing any sensitive details about yourself in such postings.
We use the
information you provide to us to enhance the functionality and improve the
quality of our Services, and to personalize your experience while using our
Services. We also use this information to display relevant advertising, provide
support to you, communicate with you, and comply with our legal obligations.
Information
About Your Friends
You have the option
to request your friends to join the Services by providing their contact
information. If you request a friend to join and connect with you on the
Services, we will only use your friend's contact information to process your
request.
Information
About Your Messages
If you exchange
messages with others through the Services, we may store them in order to
process and deliver them, allow you to manage them, and investigate possible
violations of our Terms of Service and wrongdoing in connection with the
Services. If you send information from the Services to your mobile device via
SMS text message, we may log your phone number, phone carrier, and the date and
time that the message was processed. Carriers may charge recipients for texts
that they receive.
Information
We Collect Through Automatic Data Collection Technologies
We may automatically
collect certain information about the computer or devices (including mobile
devices) you use to access the Services, and about your use of the Services,
even if you use the Services without registering or logging in.
Usage information: Details of your use of our Services,
including traffic data, location data, logs and other communication data and
the resources that you access and use on or through our Services.
Computer and device information: Information about your computer, Internet
connection and mobile device, including your IP address, operating systems,
platforms, browser type, other browsing information (connection, speed,
connection type etc.), device type, deviceÕs unique device identifier, mobile
network information and the device's telephone number.
Stored information and files: Our applications also may access metadata and
other information associated with other files stored on your mobile device.
This may include, for example, photographs, audio and video clips, personal
contacts and address book information.
Location information: Our applications collect real-time
information about the location of your device, as permitted by you.
Last URL visited: The
URL of the last web page you visited before visiting our websites.
Mobile device IDs: Unique mobile device identifier (e.g. IDFA or
other device IDs on Apple devices like the iPhone and iPad), if you're using
our Services on a mobile device, we may use mobile device IDs (the unique
identifier assigned to a device by the manufacturer), instead of cookies, to
recognize you. We may do this to store your preferences and track your use of
our applications. Unlike cookies, mobile device IDs cannot be deleted.
Advertising companies may use device IDs to track your use of our applications,
track the number of advertisements displayed, measure advertising performance
and display advertisements that are more relevant to you. Analytics companies
may use mobile device IDs to track your usage of our applications.
Your preferences: Your
preferences and settings such as time zone, location and language.
Your activity on the Services: Information about your activity on the
Services, such as your search queries, comments, domain names, search results
selected, number of clicks, pages viewed and the order of those pages, how long
you visited our Services, the date and time you used the Services, error logs,
and other similar information.
Precise Location Information and How to Opt Out
When you use one of
our location-enabled services (for example, when you access Services from a
mobile device), we may collect and process information about your mobile
device's GPS location (including the latitude, longitude or altitude of your
mobile device) and the time the location information is recorded to customize
the Services with location-based information and features (for example, to
inform you about Institutions in your area or applicable promotions). Some of
these services require your personal data for the feature to work and we may
associate location data with your device ID and other information we hold about
you. We keep this data for no longer than is reasonably necessary for providing
services to you. If you wish to use the particular feature, you will be asked
to consent to your data being used for this purpose. You can withdraw your
consent at any time by disabling the GPS or other location-tracking functions
on your device, provided your device allows you to do this. See your device
manufacturer's instructions for further details.
Cookies
and Other Electronic Tools
We, and third
parties with whom we partner, may use cookies, pixel tags, web beacons, mobile
device IDs, "flash cookies" and similar files or technologies to collect and
store information in respect to your use of the Services and third party
websites. A cookie is a small text file that is stored on your computer that
enables us to recognize you (for example, as a registered user) when you visit
our website, store your preferences and settings, enhance your experience by
delivering content and advertising specific to your interests, perform research
and analytics, track your use of our Services, and assist with security and
administrative functions. Cookies may be persistent or stored only during an
individual session. To understand more about cookies, click here. A pixel tag (also called a web
beacon or clear GIF) is a tiny graphic with a unique identifier, embedded
invisibly on a webpage (or an online ad or email), and is used to count or
track things like activity on a webpage or ad impressions or clicks, as well as
to access cookies stored on users' computers. Edustoke uses pixel tags to
measure the popularity of our various pages, features and services. We also may
include web beacons in e-mail messages or newsletters to determine whether the
message has been opened and for other analytics.
Most browsers are set to automatically allow
cookies. Please note it may be possible to disable some (but not
all) cookies through your device or browser settings, but doing so may
interfere with certain functionality on the Services. Major browsers provide users with various
options when it comes to cookies. Users can usually set their browsers to block
all third-party cookies (which are those set by third-party companies
collecting information on websites operated by other companies), block all
cookies (including first-party cookies such as the ones Edustoke uses to
collect search activity information about its users), or block specific
cookies. To modify your cookie settings, please visit your browser's help
settings. You will need to opt out on each browser and each device you use to
access the Services. Flash cookies operate differently than browser cookies and
cannot be removed or blocked via web browser settings. By using our Services
with your browser set to accept cookies you are consenting to our use of
cookies in the manner described in this section. To view Edustoke's Cookie
Policy, please click here
Third parties whose products or services are
accessible or advertised through the Services, including social media services,
may also use cookies or similar tools, and we advise you to check their privacy
policies for information about their cookies and other practices. We do not
control the practices of such partners and their privacy policies govern their
interactions with you.
Information
from Third Parties
We may collect,
process and store your user ID associated with any social media account (such
as your Facebook and Google account) that you use to sign into the Services or
connect with or use with the Services. When you sign in to your account with
your social media account information, or otherwise connect to your social
media account with the Services, you consent to our collection, storage, and
use, in accordance with this Privacy Policy, of the information that you make
available to us through the social media interface. This could include, without
limitation, any information that you have made public through your social media
account, information that the social media service shares with us, or
information that is disclosed during the sign-in process. Please see your
social media providerÕs privacy policy and help center for more information
about how they share information when you choose to connect your account.
We may also obtain information about you from
third parties such as partners, marketers, third-party websites, and
researchers, and combine that information with information which we collect
from or about you.
Anonymous
or De-Identified Data
We may anonymize
and/or de-identify information collected from you through the Services or via
other means, including via the use of third-party web analytic tools as
described below. As a result, our use and disclosure of aggregated and/or
de-identified information is not restricted by this Privacy Policy, and it may
be used and disclosed to others without limitation.
2.
How we use the information we collect
We use the
information we collect from and about you for a variety of purposes, including
to:
Process and respond to your queries
Understand our users (what they do on our Services,
what features they like, how they use them, etc.), improve the content and
features of our Services (such as by personalizing content to your interests),
process and complete your transactions, and make special offers.
Administer our Services and diagnose technical
problems.
Send you communications that you have requested or
that may be of interest to you by way of emails, or courier, or registered
post, or telephone calls, or any other mode of communication. We may also share
your preferences or the Services availed by you with your network followers on Edustoke
for marketing and other promotional activities of our Services.
Send you questions from other users that you may be
able to answer if you have registered with Edustoke.
Enable us to show you ads that are relevant to you.
Generate and review reports and data about, and to
conduct research on, our user base and Service usage patterns.
Administer contests and sweepstakes.
Provide you with customer support.
Provide you with notices about your account.
Carry out our obligations and enforce our rights
arising from any contracts entered into between you and us, including for
billing and collection.
Notify you about changes to our Services.
Allow you to participate in interactive features
offered through our Services.
In any other way we may describe when you provide
the information.
For any other purpose with your consent.
We may also use
your information to contact you about our own and third-party goods and
services that may be of interest to you. If you do not want us to use your
information in this way, please check the relevant box located on the form on
which we collect your data and/or adjust your user preferences in your account
profile.
We may use the
information we have collected from you to enable us to display advertisements
to our advertisers' target audiences. Even though we do not disclose your
personal information for these purposes without your consent, if you click on
or otherwise interact with an advertisement, the advertiser may assume that you
meet its target criteria.
3.
How we share the information we collect
We may disclose
personal information that we collect or you provide, as described in this
privacy policy, in the following ways:
General
Information Disclosures
To our subsidiaries and affiliates, which are
entities under common ownership or control of our ultimate parent company Edustoke
Private Limited.
To Institutions, service providers and other
third-parties whom we use to support our business (e.g. Schools, Summer camps
& K-12 service providers) and who are bound by contractual obligations to
keep personal information confidential and use it only for the purposes for
which we disclose it to them.
To a buyer or other successor in the event of a
merger, divestiture, restructuring, reorganization, dissolution or other sale
or transfer of some or all of Edustoke's assets, whether as a going concern or
as part of bankruptcy, liquidation or similar proceeding, in which personal
information held by Edustoke about the users of our Services are among the
assets transferred.
To third-parties to market their products or
services to you if you have consented to receive the promotional updates. We
contractually require these third-parties to keep personal information
confidential and use it only for the purposes for which we disclose it to them.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you
provide the information.
Service Providers. We may share your information with outside
vendors that we use for a variety of purposes, such as to send you emails and
messages on behalf of other Edustoke members, push notifications to your mobile
device on our behalf, provide voice recognition services to process your spoken
queries and questions, help us analyze use of our Services, and process and
collect payments. Some of our products, services and databases are hosted by
third party hosting services providers. We also may use vendors for other
projects, such as conducting surveys or organizing sweepstakes for us. We may
share information about you with these vendors only to enable them to perform
their services.
Legal Purposes. We may share your information when we believe
in good faith that such sharing is reasonably necessary in order to
investigate, prevent, or take action regarding possible illegal activities or
to comply with legal process. We may also share your information to investigate
and address threats or potential threats to the physical safety of any person,
to investigate and address violations of this Privacy Policy or the Terms of
Service, or to investigate and address violations of the rights of third
parties and/or to protect the rights, property and safety of Edustoke, our
employees, users, or the public. This may involve the sharing of your
information with law enforcement, government agencies, courts, and/or other
organizations on account of legal request such as subpoena, court order or
government demand to comply with the law.
Social Networks. If you interact with social media features on
our Services, such as the Facebook Like button, or use your social media
credentials to log-in or post content, these features may collect information
about your use of the Services, as well as post information about your
activities on the social media service. Your interactions with social media
companies are governed by their privacy policies.
To enforce or apply our Terms of Use [www.Edustoke.com/conditions] and other agreements, including for billing and
collection purposes.
If we believe disclosure is necessary or
appropriate to protect the rights, property, or safety of Edustoke, our
customers or others. This includes exchanging information with other companies
and organizations for the purposes of fraud protection and credit risk
reduction.
Consent. We
may share your information in any other circumstances where we have your
consent.
Information
Shared with Institutions
When you make a
restaurant reservation or execute online food ordering transaction through our
Services, your information is provided to us and to the Institutions with whom
you choose to reserve. In order to facilitate your reservation and online food
order processing, we provide your information to that restaurant in a similar
manner as if you had made a reservation or food order directly with the
restaurant. If you provide a mobile phone number, Institutions or Edustoke may
send you text messages regarding your reservation or order's delivery status.
Some Institutions also require you to provide credit or debit card account
information to secure your reservation. When you make a restaurant reservation
or online food ordering transaction through our Services and/or make a payment
to a restaurant through our Services, we may also share with the Institutions
additional information, such as information about your dining preferences and
history or information that we collect from third-parties.
Information you choose to share with a
restaurant when you make a reservation and/or pay a restaurant through our
Services may be used by the restaurant for its own purposes. We do not control
the privacy practices of Institutions. Please contact the restaurant directly
if you want to learn about its privacy practices.
Payment
Card Information
To use certain of
our Services, such as to make reservations at certain Institutions and to make
payments to certain Institutions, we may require credit or debit card account
information. By submitting your credit or debit card account information
through our Services, you expressly consent to the sharing of your information
with Institutions, third-party payment processors, and other third-party
service providers (including but not limited to vendors who provide fraud
detection services to us and other third parties), and you further agree to the
following terms:
When you use a credit or debit card to secure a
reservation through our Sites, we provide your credit or debit card account
information (including card number and expiration date) to our third-party
payment service providers and the applicable restaurant.
When you initially provide your credit or debit
card account information through our Services in order to use our restaurant
payment services, we provide your credit or debit card account information to
our third-party payment service providers. As explained in our Terms of Use, these
third parties may store your credit or debit card account information so you
can use our restaurant payment services through our Services in the future.
For information about the security of your credit
or debit card account information, see the "Security" section below.
4.
Analytics and tailored advertising
To help us better
understand your use of the Services, we may use third-party web analytics on
our Services, such as Google Analytics. These service providers use the sort of
technology described in the "Automatically-Collected Information" Section
above. The information collected by this technology will be disclosed to or
collected directly by these service providers, who use the information to
evaluate our users' use of the Services. We also use Google Analytics as
described in the following section. To prevent Google Analytics from collecting
or using your information, you may install the Google Analytics Opt-Out Browser Add-on.
Tailored
Advertising
Third parties whose
products or services are accessible or advertised via the Services may also use
cookies or similar technologies to collect information about your use of the
Services. This is done in order to help them (i) inform, optimize, and serve
ads based on past visits to our website and other sites and (ii) report how our
ad impressions, other uses of ad services, and interactions with these ad
impressions and ad services are related to visits to our website. We also allow
other third parties (e.g., ad networks and ad servers such as Google Analytics,
OpenX, Pubmatic, DoubleClick and others) to serve tailored ads to you on the
Services, and to access their own cookies or similar technologies on your
computer, mobile phone, or other device you use to access the Services. We
neither have access to, nor does this Privacy Policy govern, the use of cookies
or other tracking technologies that may be placed by such third parties. These
parties may permit you to opt out of ad targeting. If you are interested in
more information about tailored browser advertising and how you can generally
control cookies from being put on your computer to deliver tailored advertising
(i.e., not just for the Services), you may visit the
Network Advertising Initiative's Consumer Opt-Out Link, and/or the
Digital Advertising Alliance's Consumer Opt-Out Link to opt-out of receiving
tailored advertising from companies that participate in those programs. To opt
out of Google Analytics for Display Advertising or customize Google Display
Network ads, you can visit the Google Ads
Settings page. Please note that
to the extent advertising technology is integrated into the Services, you may
still receive ads even if you opt-out of tailored advertising. In that case,
the ads will just not be tailored to your interests. Also, we do not control
any of the above opt-out links and are not responsible for any choices you make
using these mechanisms or the continued availability or accuracy of these
mechanisms.
When accessing the Services from a mobile
application you may also receive tailored in-application advertisements. Each
operating system: iOS, Android and Windows Phone provides its own instructions
on how to prevent the delivery of tailored in-application advertisements. You
may review the support materials and/or the privacy settings for the respective
operating systems in order to opt-out of tailored in-application
advertisements. For any other devices and/or operating systems, please visit
the privacy settings for the applicable device or operating system or contact
the applicable platform operator.
Do
Not Track
We are committed to
providing you with meaningful choices about the information collected on our
Services for third party purposes, and that is why we provide the above links
to the NAI "Consumer Opt-out", DAA opt-out, and Google opt-out.
However, we do not currently recognize or respond to browser-initiated Do Not
Track signals, as the Internet industry is still working on Do Not Track
standards, implementations and solutions.
5.
Choices about how we use and disclose your information
We strive to
provide you with choices regarding the personal information you provide to us.
You can set your browser or mobile device to refuse all or some browser
cookies, or to alert you when cookies are being sent. To learn how you can
manage your Flash cookie settings, visit the Flash player settings page on
Adobe's website. If you disable or refuse cookies, please note that some parts
of our Services may then be inaccessible or not function properly. We do not
share your personal information with any advertising agency.
6.
Communications choices
When you sign up
for an account, you are opting in to receive emails from other Edustoke users,
businesses, and Edustoke itself. You can log in to manage your email preferences here and
you can follow the "unsubscribe" instructions in commercial email messages, but
note that you cannot opt out of receiving certain administrative notices,
service notices, or legal notices from Edustoke.
7.
Reviewing, changing or deleting information
If you would like
to review, change or delete personal information we have collected from you, or
permanently delete your account, please use the "Contact Us" link at the bottom
of every page (also located here), or contact the Edustoke
Privacy Officer.
If you delete your User Contributions from our websites, copies of your User
Contributions may remain viewable in cached and archived pages, or might have
been copied or stored by other users of our websites. Proper access and use of
information provided on our websites, including User Contributions, is governed
by our Terms of Use [www.Edustoke.com/conditions]
8.
Accessing & correcting your personal information
We will take
reasonable steps to accurately record the personal information that you provide
to us and any subsequent updates.
We encourage you to review, update, and correct the personal information that
we maintain about you, and you may request that we delete personal information
about you that is inaccurate, incomplete, or irrelevant for legitimate
purposes, or are being processed in a way which infringes any applicable legal
requirement.
Your right to review, update, correct, and delete your personal information may
be limited, subject to the law of your jurisdiction: (i) if your requests are
abusive or unreasonably excessive, (ii) where the rights or safety of another
person or persons would be encroached upon, or (iii) if the information or
material you request relates to existing or anticipated legal proceedings
between you and us, or providing access to you would prejudice negotiations
between us or an investigation of possible unlawful activity. Your right to
review, update, correct, and delete your information is subject to our records
retention policies and applicable law, including any statutory retention
requirements.
9.
Security: How we protect your information
We have implemented
appropriate physical, electronic, and managerial procedures to safeguard and
help prevent unauthorized access to your information and to maintain data
security. These safeguards take into account the sensitivity of the information
that we collect, process and store and the current state of technology. We
follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we receive it,
including the use of vault and tokenization services form third party service
providers. The third party service providers with respect to our vault and
tokenization services and also our payment gateway and payment processing are
all validated as compliant with the payment card industry standard (generally
referred to as PCI compliant service providers). However, no method of
transmission over the Internet or via mobile device, or method of electronic
storage, is 100% secure. Therefore, while we strive to use commercially
acceptable means to protect your personal information, we cannot guarantee its
absolute security and thereby usage in a manner that is inconsistent with this
Privacy Policy.
We assume no liability or responsibility for disclosure of your information due
to errors in transmission, unauthorized third-party access, or other causes
beyond our control. You play an important role in keeping your personal
information secure. You should not share your user name, password, or other
security information for your Edustoke account with anyone. If we receive
instructions using your user name and password, we will consider that you have
authorized the instructions.
10.
Third party links and services
The Services may
contain links to third-party websites. Your use of these features may result in
the collection, processing or sharing of information about you, depending on
the feature. Please be aware that we are not responsible for the content or
privacy practices of other websites or services which may be linked on our
services. We do not endorse or make any representations about third-party
websites or services. Our Privacy Policy does not cover the information you
choose to provide to or that is collected by these third parties. We strongly
encourage you to read such third parties' privacy policies.
11.
Compliance with data protection regulations
The information we
obtain from or about you may be processed and stored in India and our other
various servers located across the globe, which may provide for different data
protection rules than the country in which you reside. We comply with generally
accepted industry standard regulations regarding the collection, use, and
retention of data. Each location may provide for different data protection
rules than the country in which you reside. By using the Services, you consent
to the collection, transfer, use, storage and disclosure of your information as
described in this Privacy Policy, including to the transfer of your information
outside of your country of residence. If you have any questions relating to
your personal data, please write to us on [email protected]
12.
Data retention and account termination
You can close your
account by visiting your profile settings page on our website. We will remove your
public posts from view and/or dissociate them from your account profile, but we
may retain information about you for the purposes authorized under this Privacy
Policy unless prohibited by law. Thereafter, we will either delete your
personal information or de-identify it so that it is anonymous and not
attributed to your identity. For example, we may retain information to prevent,
investigate, or identify possible wrongdoing in connection with the Service or
to comply with legal obligations.
13.
Changes to this privacy policy
We reserve the
right to amend this Privacy Policy from time to time to reflect changes in the
law, our data collection and use practices, the features of our services, or
advances in technology. Please check this page periodically for changes. Use of
information we collect is subject to the Privacy Policy in effect at the time
such information is used. If we make any material changes to this Privacy
Policy, we will post the changes here. Please review the changes carefully.
Your continued use of the Services following the posting of changes to this
Privacy Policy will constitute your consent and acceptance of those changes.
14.
Contact us
If you have any
queries relating to the processing/usage of information provided by you or Edustoke's
Privacy Policy, you may email us at [email protected] or write at
the following address:
The Privacy Officer
Edustoke Private Limited
8th floor, Unit A-16, iSprout Business Centre ,Shilpitha Tech Park, SY NO: 55/3 & 55/4, Devarabisanahalli, Bellandur, Bengaluru, Karnataka - 560103
Phone: 080-41725558
